Coiledspring Games Limited
 
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We are always looking to add extra games to our portfolio.

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Information

About Us Coiledspring Online is run by Coiledspring Games Limited.

We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email, phone or fax us with your queries..

Coiledspring Games Limited
PO Box 175
Clifden Road
Twickenham

TW1 4XP
United Kingdom

T: +44 (0) 870 446 1515
F: +44 (0) 870 446 1520
E: games@coiledspringonline.co.uk

Conditions of Website Use
The display of the products on this site is an 'invitation to treat'. Completion by you of an order constitutes an offer to Coiledspring Games Limited. No contract exists unless, and until, an email or fax is sent by us to you confirming that your order has been dispatched. We are free to withdraw from a prospective contract at any time prior to acceptance.

Governing Law
All purchases from Coiledspring Games Limited are subject to the laws of England and Wales. Your statutory rights as a consumer are unaffected by any of these terms.

Modification of Terms
We reserve the right to make changes to this website, terms and disclaimer notice at any time.

Disclaimer
Coiledspring Games Limited provide this website 'as is', and make no representations or warranties of any kind with respect to this site and its contents. We do not represent or warrant that the information accessible from this site is accurate, current or complete.

Limitation of Liability
Except as specifically stated, to the fullest extent permitted by law, neither Coiledspring Games Limited nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of, or in connection with, the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, we do not limit our liability for death or personal injury to the extent only that it arises as a result of the negligence of Coiledspring Games Limited, its affiliates, directors, employees or other representatives.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any games that you wish to buy into the shopping cart. After you have finished your selection, click 'Checkout' and you will be asked for a few details that we need to be able to complete your order.

We accept credit card payment. All prices are in British Pounds [£ GBP], however if you are shopping from North America, Europe or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We can accept Visa, Mastercard, Solo, Switch, JCB and Delta cards and you may send your credit card information via phone, fax, mail or over the Internet.

You can also pay via Paypal. Sadly we are not able to accept payments via Amex, Maestro or cheques that are not from a UK bank.

Note:
Once you have received confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
When an order is first place by phone, fax or mail, you will receive an email confirming delivery and billing details. You will then be notified by email when your payment has cleared and the items have been dispatched. We try to ensure that all orders arrive with you within 7 working days, however please allow up to 28 days for delivery.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All prices include 17.5% VAT. Please contact us if you are VAT exempt.
Credit Card Security
When the order is placed at our website, card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in 'clear text', i.e. so a human could read them, on any part of our web site. We take the security of your personal details very seriously.
Privacy Policy
Coiledspring Games Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Small computer files known as 'Cookies' are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses (if the address book is used) and to store your details if you select the 'Remember Me' option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies.

Warning: If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
We have every confidence in our games and puzzles, however if you are dissatisfied with your purchase our returns policy is as follows;

Damaged or faulty goods
To return a damaged or faulty item please phone us first for authorisation. Wrap your returns securely before mailing back to us with your original invoice. All goods must be returned [by recorded post] within 7 working days of you notifying us of the fault. We will replace faulty products with the same item, or refund you if the item is no longer available. This policy is only valid for 28 days from receipt of the goods, or 37 days from dispatch {whichever is sooner}.

Refunds
You may return any item - in its original condition - within 7 days of receipt, or within 16 days of dispatch {whichever is sooner}. We will refund your money once we have received and processed the product. Please allow up to 14 days for the refund. We will only refund delivery costs if the return is a result of our error.

Exchanges
Sorry, we cannot exchange products unless they are faulty or the wrong product was dispatched as a result of our error.

Your statutory rights are unaffected by these terms and your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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  LINKS

OFFICIAL GAME SITES

Pentago; Gold at the 2007 Good Toy Awards, new Mechanic version just in!

Katamino; the best educational shapes puzzle ever?

Time's Up!; THE party game to play!

Triolet; a classic board game, for 2-4 players.

Rumis; the brilliant game of 3D strategy.

Learn more about who we are and what we do at Coiledspring from our business website.